Supplement underwriting should follow the products and offers customers actually see. Prepare the ingredient lists, labels, claims, suppliers, sales markets, billing terms, and processing history for review. Cybin can help organize the file and discuss processor fit.
Connect each marketing claim to its support
The FTC’s Health Products Compliance Guidance addresses substantiation for health-related advertising, including the messages consumers are likely to take from an advertisement. Have qualified reviewers assess the evidence for the actual claim and product; a study about an ingredient does not automatically substantiate every claim about a finished product.
- Inventory claims on labels, product pages, ads, emails, testimonials, and affiliate materials.
- Identify the exact express or implied claim and the product it concerns.
- Keep the supporting evidence and review outcome associated with that claim.
- Correct unsupported or misleading presentations before using them to sell the product.
Review product classification and labeling
FDA’s supplement guidance explains the definition of a dietary supplement and important exclusions. Do not assume every product marketed as a supplement qualifies. Have the actual ingredients, form, intended use, labels, and applicable notifications or other requirements assessed for the operation.
Prepare the product and supplier records
- Product names, complete labels, ingredients, and relevant testing.
- Manufacturer and supplier details, lot records, and the evidence relevant to quality and sourcing.
- Applicable business or facility records and regulatory documentation.
- Customer destinations, shipping conditions, delivery timing, and refund procedures.
Disclose the full subscription or trial offer
If customers can enroll in recurring billing, show the pricing, renewal schedule, trial conditions, purchase consent, cancellation path, and refund handling. Have applicable current law and provider requirements reviewed. Keep customer requests connected to the billing outcome so a canceled subscription does not continue charging by mistake.
Obtain written processing terms
Confirm the products, countries, channels, and billing model accepted by the proposed provider. Compare fees, reserves, limits, funding, support, and contract conditions. A processor review does not validate a scientific claim or replace legal and product review.
Start with Cybin
Apply with your website, product category, current or expected monthly volume, and processing needs. Cybin helps with preparation and processor-fit questions. The processor or acquiring bank makes the approval decision and sets the account conditions.