Digital health platforms face regulatory complexity and elevated chargeback exposure. Learn how telemedicine merchants can secure stable, compliant payment processing.
Telemedicine has exploded since 2020, but payment processing for digital health platforms remains complex. HIPAA compliance, prescription regulations, and interstate licensing create unique challenges.
All payment processors handling telemedicine transactions must sign a Business Associate Agreement (BAA) to ensure HIPAA compliance. This covers:
If your telemedicine platform prescribes medications, additional compliance applies:
Yes, if your processor handles any protected health information (PHI). Most telemedicine-specific processors provide BAAs as standard.
This is highly restricted. Most processors decline telemedicine merchants prescribing controlled substances. Consult legal counsel before attempting.
Expect to provide medical licenses, DEA registration (if applicable), HIPAA compliance documentation, and state licensing for each state served.
Cybin Enterprises is a payment services intermediary specializing in high-risk merchant accounts. Our team brings decades of experience in payment processing, compliance, and risk management.
Expertise: High-risk underwriting, payment compliance, chargeback management, multi-processor routing
Understanding the factors that classify a business as high-risk is the first step to securing stable payment processing.
Chargeback disputes can threaten your merchant account. Discover how early dispute alert systems help merchants resolve issues before they escalate.
Whether you're dealing with account termination or launching a new high-risk business, we can help you secure stable payment processing.
